Verified Customer Feedback

Customer Reviews & Testimonials

Customer satisfaction is the whole foundation of this business. Nearly every job we run in the Phoenix metro comes from a neighbor, a property manager, or a plumber who watched us work. Below is what those customers said afterward — in their own words.

Get Emergency Help Call Now: (602) 755-0251

Licensed AZ ROC #331127 • IICRC certified • Answered 24/7 across the Phoenix metro.

01 · Reputation

Our Reputation Across Review Platforms

Ratings and review counts are pulled live from our review records and updated as new feedback comes in. Click any platform below — Google, Yelp, Facebook, Trustpilot, Thumbtack, Nextdoor, Houzz, or Birdeye — to read the source profile.

14 years: Serving Arizona property owners
24/7: Emergency service availability
Both: Residential & commercial service
ROC #331127: Licensed, bonded & IICRC certified

02 · Voices

Featured Customer Reviews

Across every service we run — emergency response, flood cleanup, burst pipes, structural drying, mold remediation, and commercial losses.

We are publishing verified customer reviews here as each one is confirmed. In the meantime, read them directly on our review profiles.

03 · On Camera

Video Testimonials

We are filming walkthroughs with customers who agreed to share their loss on camera. These slots go live as each interview is released.

Coming soon
Burst pipe, 2 a.m. — the Arcadia call
Arcadia, Phoenix
Coming soon
Monsoon flood recovery, start to finish
Gilbert
Coming soon
Monsoon flood recovery — a Chandler follow-up
Chandler

04 · Proof

Before, During & After

Four completed Phoenix-metro projects, with the mitigation work that happened between the two photos.

Job #WD-2411-018 before restoration — kitchen, same camera angle as the after photo. Standing water pooled on the tile floor, sagging water-stained ceiling near the light fixture, and tide-line stains climbing the walls beside the window and refrigerator. — before

Job #WD-2411-018 after restoration — same kitchen, same camera angle as the before photo. Tile floor dry and clean, ceiling repainted flat and stain-free, walls returned to a clean off-white, cabinets and appliances intact. — after

Kitchen — upstairs supply-line leak

Job #WD-2411-018 — Arcadia, AZ — Upstairs supply-line burst dropped ~40 gallons into the kitchen below.

During: Scope: ceiling drywall replaced, walls sanitized, tile floor extracted & dehumidified
Classification: CAT 1 · CLEAN WATER · Class 2 loss (IICRC S500) · Timeline: 6 days

Job #WD-2408-042 before restoration — hallway and adjacent bathroom doorway, same camera angle as the after photo. Black mold blooming across the lower drywall and baseboards on both sides of the corner, with paint peeling near the floor. — before

Job #WD-2408-042 after restoration — same hallway and bathroom doorway, same camera angle as the before photo. Bright white walls, clean fresh baseboards, wood floor and tile clear — no visible mold or staining. — after

Hallway & bath — hidden slab leak

Job #WD-2408-042 — Chandler, AZ — Slow slab leak seeded microbial growth along shared bath / hall wall.

During: Scope: containment set, affected drywall cut 24" up, HEPA air scrub, antimicrobial, rebuild
Classification: CAT 2 · GRAY WATER · Class 3 loss (IICRC S500) · Timeline: 4 days

Job #WD-2501-007 before restoration — living room, same camera angle as the after photo. Hardwood floors submerged under standing water reflecting the fireplace and windows, sectional sofa skirt wet, water stains climbing the wall beside the built-in shelving. — before

Job #WD-2501-007 after restoration — same living room, same camera angle as the before photo. Hardwood dry, flat, and refinished, sofa clean and dry, baseboards restored, fireplace and built-ins intact. — after

Living room — appliance supply-line flood

Job #WD-2501-007 — Ahwatukee, AZ — Failed refrigerator line ran overnight into the main living area.

During: Scope: water extraction, hardwood floor mat drying, contents pack-out, refinish in place
Classification: CAT 1 · CLEAN WATER · Class 3 loss (IICRC S500) · Timeline: 5 days

Job #WD-2503-029 before restoration — laundry room, same camera angle as the after photo. Drywall behind the washer cut open exposing wet studs, insulation, and black mold, with bubbling paint and brown water stains fanning across the surrounding wall. — before

Job #WD-2503-029 after restoration — same laundry room, same camera angle as the before photo. Wall fully rebuilt, freshly painted clean off-white, new baseboard, ceiling clear, washer and dryer back in place. — after

Laundry room — washer supply hose failure

Job #WD-2503-029 — Gilbert, AZ — Braided washer hose burst behind the appliance; discovered after weekend away.

During: Scope: demo to studs, cavity dry-down, mold treatment, drywall rebuild, prime & paint
Classification: CAT 2 · GRAY WATER · Class 2 loss (IICRC S500) · Timeline: 4 days

05 · Trust

Why Customers Trust AZ Water Damage Restoration

24/7 Emergency Response
A technician answers the phone at 3 a.m. on a holiday — not an answering service taking a message for morning.
Fast Arrival Times
45-minute average arrival across the Phoenix metro, with crews staged on both sides of the valley.
Certified Restoration Specialists
IICRC-trained technicians working to S500 and S520 standards, licensed under AZ ROC #331127.
Advanced Drying Equipment
Commercial air movers, LGR dehumidifiers, injection drying, and thermal imaging to find water behind finishes.
Transparent Communication
Written scope before work starts, daily moisture logs, and an update every time the plan changes.
Quality Workmanship
Drywall, paint, flooring, and trim finished by the same company that dried the structure — no handoffs.
Customer Satisfaction Focus
We are not finished until the readings are dry, the punch list is clear, and you say the job is done.

06 · By The Numbers

Review Statistics

0+Emergency calls completed

0+Homes restored

0+Businesses helped

0 minAverage response time

07 · Your Turn

Leave a Review

If we dried your home or kept your business open, telling the next homeowner about it is the single most helpful thing you can do for us. Reviews are how people at 2 a.m. decide who to call — and we read every one of them.

Thank you for taking the time. Honest feedback, including the critical kind, is how our crews get better.

Or send it straight to us

08 · Questions

Frequently Asked Questions

Where can I leave a review for AZ Water Damage Restoration?

You can leave a review on Google, Yelp, Facebook, Trustpilot, Thumbtack, Nextdoor, Houzz, or Birdeye. Every link is in the “Leave a Review” section on this page, and each one takes under two minutes.

How quickly do you respond to an emergency call?

Our average arrival across the Phoenix metro is 45 minutes, 24 hours a day, including weekends and holidays. Call (602) 755-0251 and a technician answers directly — we start guiding you on shutoffs and safety before the truck arrives.

Do you provide 24/7 emergency services?

Yes — water losses do not keep business hours. Dispatch runs around the clock every day of the year for residential and commercial properties across Phoenix, Mesa, Tempe, Chandler, Scottsdale, Gilbert, Glendale, and the surrounding metro.

Can commercial clients leave reviews?

Absolutely. Property managers, facility directors, and business owners are welcome to review us on any platform. Commercial feedback about scheduling, tenant coordination, and after-hours work is especially useful to other businesses evaluating us.

How do you ensure customer satisfaction?

Written scope before work starts, daily moisture documentation you can see, a single point of contact for the whole job, and a final walkthrough where the structure has to meet dry standard before we demobilize. If something is not right, we come back.

Need Emergency Water Damage Restoration?

Every hour standing water sits, the repair scope grows. Call now and a technician answers — 24 hours a day, every day, across the Phoenix metro.

Call Now: (602) 755-0251 Contact Us

Licensed AZ ROC #331127 · IICRC certified

Customer Reviews & Testimonials

Our Reputation Across Review Platforms

Featured Customer Reviews

Video Testimonials

Burst pipe, 2 a.m. — the Arcadia call

Monsoon flood recovery, start to finish

Monsoon flood recovery — a Chandler follow-up

Before, During & After

Kitchen — upstairs supply-line leak

Hallway & bath — hidden slab leak

Living room — appliance supply-line flood

Laundry room — washer supply hose failure

Why Customers Trust AZ Water Damage Restoration

24/7 Emergency Response

Fast Arrival Times

Certified Restoration Specialists

Advanced Drying Equipment

Transparent Communication

Quality Workmanship

Customer Satisfaction Focus