The people who show up when your ceiling is dripping.
We're a family-owned, Phoenix-based restoration crew. Every technician who walks into your home carries an IICRC card, drives a truck stocked to the roof with drying equipment, and answers to a named owner — not an out-of-state call center.
Marcus Whitfield
Marcus Whitfield founded AZ Water Damage Restoration in 2011 after 9 years running loss mitigation for large national restoration firms across Arizona. He personally inspects every Category 3 loss and every major job before the crew starts.
- ▸IICRC-certified in Water Damage Restoration (WRT), Applied Structural Drying (ASD), and Applied Microbial Remediation (AMRT) — cert #218473
- ▸Arizona ROC-licensed contractor, KB-2 classification — AZ ROC #331127
- ▸14 years in Phoenix-metro water and mold restoration
- ▸Member, Restoration Industry Association (RIA)
"When your drywall is soaked at 2 a.m., you shouldn't have to explain your situation three times to three different people. Call, get me or a lead tech on the phone, and we're on the road."
Licensed and bonded — and here's the paperwork.
Ask any technician on-site for their IICRC card. Ask us for a Certificate of Insurance naming you or your property manager as additional insured on our general liability policy — we'll email it before we set foot on the job.
Every crew lead carries an IICRC card.
The Institute of Inspection Cleaning and Restoration Certification (IICRC) writes the S500 standard for water damage restoration. We train and re-certify against it annually. Below are the certifications currently active on our team:
| Certification | Techs Certified | What it covers |
|---|---|---|
| WRT — Water Damage Restoration | 11 | Category 1/2/3 water loss, extraction, initial drying plan |
| ASD — Applied Structural Drying | 8 | Psychrometry, drying-chamber setup, moisture mapping |
| AMRT — Applied Microbial Remediation | 6 | Mold containment, HEPA filtration, S520 compliance |
| FSRT — Fire & Smoke Restoration | 4 | Soot removal, odor mitigation, contents cleaning |
| OCT — Odor Control | 5 | Sewage, smoke, and biological odor neutralization |
Individual certification numbers available on request or at iicrc.org.
What being IICRC-certified actually changes for you.
We document to the S500 standard
Moisture readings, category classification, and daily drying logs — a clear, dated record of the whole job.
We don't guess when to pull materials
Psychrometric calculations tell us when drywall can dry in place vs. when it needs a controlled cut. That's the difference between a $4k and a $14k invoice.
We stop mold before it starts
AMRT-trained techs establish containment and negative air on Category 2/3 losses within the first 24 hours, before spores colonize.
Phoenix-based. Answering to neighbors, not a franchise.
AZ Water Damage Restoration is headquartered at 2515 W Holly St, Phoenix, AZ 85009. We serve the entire Valley — Phoenix, Scottsdale, Mesa, Tempe, Chandler, Gilbert, Glendale, Peoria, Surprise, Goodyear, Avondale, and Queen Creek. Every dispatch runs from our local warehouse; we don't sub jobs to out-of-state crews.
- ▸ 14 years serving the Phoenix metro
- ▸ 6,400+ homes and businesses restored
- ▸ Member: Greater Phoenix Chamber
- ▸ Community partner: St. Mary's Food Bank
Talk to a certified tech now.
24/7 emergency response across the Phoenix metro. Free inspection, one crew start to finish.