Contact AZ Water Damage Restoration
One number, answered around the clock, by someone who can actually dispatch a crew. Call for anything active. Use the form for inspections, documentation requests, and commercial bids.
- Answered 24/7/365
- Licensed AZ ROC #331127
Request a Free Inspection & Estimate
Fill out this fast form for immediate routing to on-duty Phoenix restoration personnel. If active flooding is spreading right now, call (602) 755-0251 for instantaneous dispatch.
Pick whichever is fastest for you
Call — 24/7 emergency line
Answered by a person any hour of the day. Fastest path to a truck on the way.
(602) 755-0251Call nowEmail dispatch
Best for documentation requests, commercial bids, and non-urgent scheduling.
dispatch@azwaterdamagerestoration.comEmail usOffice
Equipment yard and office. Site visits are scheduled — please call before stopping by.
2515 W Holly St, Phoenix, AZ 85009Get directionsCall now, or use the form?
Call immediately
- Water is actively running, pooling, or spreading
- Any sewage or wastewater backup — never wait, and never clean it yourself
- Fire or smoke damage of any size
- Storm damage with an open roof, window, or wall
- A slab leak spreading under flooring
- Visible mold growth after recent water intrusion
The form is fine
- Scheduling a free inspection for damage that's already dry or contained
- Questions about a past job or a warranty
- Commercial or property-management bids
- Second opinions on another contractor's scope
Dispatch never closes. The office keeps normal hours.
- Emergency dispatch
- 24 hours / 7 days / 365
- Office & scheduling
- Mon–Fri, 7:00 AM – 6:00 PM
- Estimates & inspections
- Sat, 8:00 AM – 2:00 PM
- Email response
- Same business day
Phoenix, AZ 85009
(602) 755-0251
dispatch@azwaterdamagerestoration.com
Residential
Single-family homes, condos, and rentals — from a supply-line failure to a full storm event.
Residential servicesCommercial
Offices, retail, and multifamily, with after-hours work scheduled around tenants and operations.
Commercial servicesWhere we dispatch across the Phoenix metro
If your city isn't on the map, call anyway — coverage extends past the shaded radius for larger losses.
Service area summary
We serve 12 cities across the Phoenix metropolitan area, organized into three regions. A tappable list follows the map; selecting a city highlights its marker and re-centers the map.
Central Phoenix
East Valley
Central Phoenix
East Valley
West Valley
Prefer the full directory? Jump to the city list below.
What happens after you call
- STEP 1
We triage on the phone
Before anyone is dispatched, we walk you through shutting off the water source and which materials to move out of the way.
- STEP 2
A crew is dispatched
You get a realistic arrival window, not a slogan. Average arrival across the Phoenix metro is 45 minutes.
- STEP 3
Inspection and moisture mapping
Moisture meters and thermal imaging locate water behind walls and under flooring, not just what's visible.
- STEP 4
Written scope before work starts
You see the scope, the category and class of water, and what the plan is — in writing, free.
Contact questions, answered
What is the fastest way to reach you in an emergency?
Call (602) 755-0251. The line is answered 24/7 by a person, not a voicemail box, and we start triaging over the phone — what to shut off, what to move, what not to touch — before a truck is even loaded.
Do you answer the phone at night, on weekends, and on holidays?
Yes. Water damage does not keep business hours, and neither does dispatch. Emergency calls are answered around the clock, every day of the year.
How quickly will someone actually arrive?
Our average arrival time across the Phoenix metro is 45 minutes for emergency calls. Outlying areas and simultaneous storm-event volume can extend that, and we will tell you a realistic window on the call instead of a marketing number.
Should I use the form or call?
If there is active water, sewage, or smoke, call. The form is the right choice for non-urgent items: scheduling an inspection, mold questions, or commercial bids.
What information should I have ready when I call?
The property address, what you can see happening, when it started, and whether the water source has been shut off. None of it is required — call first and we will work out the rest.
Do you charge for the inspection or estimate?
Inspections and written estimates for damage assessments are free. You get the scope in writing before any work starts.
Do you handle commercial properties?
Yes — offices, retail, multifamily, and property-management portfolios, including after-hours work scheduled around tenants and business operations.
Water doesn't wait. Neither do we.
Call (602) 755-0251 for anything active, or send the form and we'll schedule a free inspection.